1. Scope and Applicability
These terms apply to all transactions conducted on this website (www.layoutloom.com) by customers located within the European region. LayoutLoom is registered and operated in Singapore. Communications can be directed to our official contact at materials@layoutloom.com.
2. Nature of Supply and One-Time Purchase
Every transaction on this website constitutes a one-time purchase of virtual items (such as website media files, layouts, and visual templates). There are no recurring charges, memberships, or ongoing subscriptions associated with these purchases.
3. Method of Fulfillment
All items supplied by LayoutLoom are delivered exclusively as downloadable files. Because fulfillment is entirely virtual, no physical shipment occurs, and no physical tracking references are generated. Access to the purchased items is granted immediately upon successful completion of the transaction, either via direct download on the site or via an access link sent to the email address provided by the customer.
We maintain server logs of delivery timestamps, access links, and download activity (including IP addresses) to verify successful fulfillment.
4. European Union Consumer Rights and Waiver of Withdrawal
In accordance with European regulations concerning digital content not supplied on a tangible medium, customers located within the EU/EEA acknowledge that by purchasing and initiating the retrieval or download of these virtual materials, they are requesting immediate execution of the contract.
The customer expressly agrees and acknowledges that once the digital delivery or download begins, the customer waives the 14-day right of withdrawal (cooling-off period) typically afforded under European consumer law. All transactions are final, and no refunds or cancellations can be processed after access to the files has been initiated.
5. Governing Law
These terms are governed by and construed in accordance with the laws of Singapore, subject to any mandatory consumer protection laws applicable to transactions within the customer’s European jurisdiction.
6. Contact Information
If you have any questions about this Shipping information, please reach out to us:
- Company: CREITIVE PTE. LTD.
- Registration Number: 201624246M
- Address: 206A Telok Ayer Street, Singapore 068641
- Tel: +65 62375632
- Email: materials@layoutloom.com