This Privacy Policy describes how layoutloom (“we”, “us”, or “our”) collects, uses, and discloses your personal data when you visit or make a purchase from www.layoutloom.com (the “Site”).
For the purposes of applicable data protection laws in Singapore and the European Union, layoutloom is the Data Controller of your personal data.
1. Age Restriction
Our Site and items are strictly intended for individuals who are at least 16 years of age. We do not knowingly collect or process personal data from individuals under this age threshold. If we become aware that an individual under the age of 16 has provided us with personal data, we will take immediate steps to remove such records.
2. Information We Collect
When you interact with our Site, we collect the following categories of personal data:
- Contact Information: Name and email address.
- Billing Information: Billing address and transaction records.
- Device and Usage Information: IP address, browser type, and interaction data collected through cookies.
3. Purpose of Collection and Legal Basis
We process your data based on the following legal grounds under the GDPR and PDPA:
- Performance of a Contract: To process and fulfil your orders for items purchased on our Site.
- Legal Obligation: To comply with statutory tax, accounting, and regulatory requirements.
- Legitimate Interests: To maintain the operational integrity of our Site, understand usage patterns, and communicate with you regarding your transactions.
4. Payment Processing
All payments are processed through our payment processor, Stripe. We do not store or process your full credit or debit card details on our servers. Stripe handles your payment data in accordance with their own privacy policies and compliance standards.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy.
- Transaction and Financial Records: Retained for a period of 7 years to comply with statutory tax and accounting obligations under Singapore and European regulations.
- General Inquiry Data: Retained for up to 2 years after our last communication with you.
Once the retention period expires or the data is no longer necessary, it is permanently deleted or anonymised.
6. Data Protection
We implement appropriate administrative and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure. While we employ commercial standards to protect your information, no method of electronic transmission or storage is completely flawless, and we cannot assure the absolute protection of your data.
7. Your Rights
Depending on your location (such as the European Union), you may have the following rights regarding your personal data:
- Access and Portability: The right to request a copy of your data.
- Rectification: The right to correct inaccurate data.
- Erasure: The right to request the deletion of your data, subject to legal retention obligations.
- Restriction and Objection: The right to limit or object to certain processing activities.
To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within the timeframes mandated by applicable law.
8. Contact Information
If you have any questions about this Privacy Policy or our data practices, please reach out to us:
- Brand: layoutloom
- Email: materials@layoutloom.com
- Website: www.layoutloom.com